Returns and Exchanges Policy
Returns and Exchanges Policy
At Throne & Bloom, we are committed to ensuring you are satisfied with your purchase. If for any reason you're not completely happy, our Returns and Exchanges Policy is here to help.
Return and Exchange Period
Items can be returned or exchanged within 30 days from the date your order was delivered.
Eligibility Criteria
Items must be unworn, unwashed, and in their original condition with tags intact.
We cannot accept returns or exchanges for items showing signs of wear, damage, or alteration.
Return and Exchange Options
Exchange for a Different Size or Item
If your item doesn’t fit or you’d like to try something else, you can request an exchange.
Store Credit
Opt for store credit to use on future purchases from our collections.
How to Start a Return or Exchange
Visit our Returns Portal and provide your order number and email.
Select the item(s) you wish to return or exchange.
Follow the instructions to complete your request and receive further steps.
Processing Time
Once your return is received and inspected, we’ll notify you via email. Exchanges or store credit will be processed promptly to ensure a smooth experience.
Holiday Returns
For orders placed during the holiday season, we extend the return window to 60 days to accommodate your needs.
Additional Information
Items marked as final sale are not eligible for return or exchange.
If you received your order as a gift and would like to return or exchange it, please contact our support team for assistance.
Contact Us
If you have any questions or need further help, reach out to our Customer Service team at support@throneandbloom.com. We’re here to make the process as seamless as possible.
This policy may be updated periodically. Please check our website for the latest version.